Why outsource your customer service and sales support to Proffitor?

> Omni-channel support across multiple communication platforms (phone, SMS, email, chat and social media networks).
> 24/7/365 Availability
> Skilled workforce & regular industry specific trainings
> Reporting to you on Key Metric Performances (KPI)
> Security compliance
> Scalable solutions
> Seamless integration with client’s CRM

Our Contact centre features:

> Intelligent Call Routing (ICR)
> Interactive Voice Response (IVR)
> Call Recording
> On Hold Audio
> Greeting Sound
> A Countdown Timer Invoking Call Back
> SMS Sender
> Call Routing